Boosting FCR with Remote Support & Visual Engagement
Wednesday, February 19, 2026
12:00-12:45pm EST | 5:00-5:45pm GMT
Learn more about the current challenges in customer support, how remote support and visual engagement can help, and the importance of FCR to tie it all together.
In this webinar, join product experts as we review topics such as:
- Why track customer support metrics?
- What is FCR and why is it important?
- What challenges hinder FCR?
- What is remote support and visual engagement?
- How can remote support and visual engagement help address these challenges?
Hosted by:
Kerry Rodgers
Staff Product Marketing Manager